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$900+ Billion Outsourcing Services Markets - Global Forecasts to 2027 -

PRESS RELEASE: Paid content from Business Wire
Press release content from Business Wire. The AP news staff was not involved in its creation.
December 27, 2022 GMT

DUBLIN--(BUSINESS WIRE)--Dec 27, 2022--

The “Global Outsourcing Services Market - Forecasts from 2022 to 2027” report has been added to’s offering.

The global outsourcing services market was valued at US$620.381 billion in 2020 and is expected to grow at a CAGR of 5.54% over the forecast period to reach a total market size of US$904.948 billion in 2027.

The growing adoption of virtualization across organizations has made cost-effective outsourcing services popular. Outsourcing works best when it turns out to be an outgrowth of re-engineering. Re-engineering means rebuilding the complete business process.

Outsourcing can surely be an integral constituent of re-engineering, as a process of searching for a vendor best suited to perform a specific task with the greatest efficiency and highest quality. Re-engineered companies will gain competitive advantages because they, through their planning, have already built the processes that turn out to be the best in terms of cost, quality, and customer satisfaction.

Prominent key market players in the global Outsourcing Services market include Accenture, Tata Consultancy Services Limited, Capgemini, IBM, Genpact, and Concentrix Corporation, among others. These companies hold a noteworthy share in the market because of their good brand image and product offerings.

Major players in the global outsourcing services market have been covered along with their relative competitive position and strategies. The report also mentions recent deals and investments of different market players over the last two years.

Impact of the COVID-19 pandemic

The COVID-19 pandemic led to a worldwide economic slowdown. Most major industries reported a decrease in demand and profits, due to the government implementing lockdown protocols.

However, the outsourcing services sector saw an increase in demand. The impact of the outbreak had boosted the demand for standardized platform services that help BPOs handle complicated corporate procedures, opening up new market opportunities.

Moreover, as governments around the world have started to relax the lockdown protocols, most major industries have reported the resumption of processes, which is expected to further increase the market demand.

Key Topics Covered:

1. Introduction

1.1. Market Definition

1.2. Market Segmentation

2. Research Methodology

2.1. Research Data

2.2. Assumptions

3. Executive Summary

3.1. Research Highlights

4. Market Dynamics

4.1. Market Drivers

4.2. Market Restraints

4.3. Market Opportunities

4.4. Porter’s Five Forces Analysis

4.5. Industry Value Chain Analysis

5. Global Outsourcing Services Market Analysis, By Type

5.1. Introduction

5.2. IT Outsourcing

5.3. Business Process Outsourcing

6. Global Outsourcing Services Market Analysis, By Enterprise Size

6.1. Introduction

6.2. Small

6.3. Medium

6.4. Large

7. Global Outsourcing Services Market Analysis, By Geography

7.1. Introduction

7.2. North America

7.2.1. USA

7.2.2. Canada

7.2.3. Mexico

7.3. South America

7.3.1. Brazil

7.3.2. Argentina

7.3.3. Others

7.4. Europe

7.4.1. UK

7.4.2. Germany

7.4.3. France

7.4.4. Italy

7.4.5. Others

7.5. Middle East and Africa

7.5.1. Saudi Arabia

7.5.2. UAE

7.5.3. Others

7.6. Asia Pacific

7.6.1. China

7.6.2. Japan

7.6.3. India

7.6.4. South Korea

7.6.5. Taiwan

7.6.6. Thailand

7.6.7. Indonesia

7.6.8. Others

8. Competitive Environment and Analysis

8.1. Major Players and Strategy Analysis

8.2. Emerging Players and Market Lucrativeness

8.3. Mergers, Acquisitions, Agreements, and Collaborations

8.4. Vendor Competitiveness Matrix

9. Company Profiles

9.1. Accenture plc

9.2. Tata Consultancy Services Limited

9.3. Cognizant

9.4. Wipro Limited

9.5. HCL Technologies Limited

9.6. Capgemini SE

9.7. IBM Corporation

9.8. Infosys Limited

9.9. DXC Technology Company

9.10. NTT DATA Corporation

9.11. Genpact

9.12. Concentrix Corporation

9.13. Teleperformance SE

9.14. ExlService Holdings, Inc.

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SOURCE: Research and Markets

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PUB: 12/27/2022 09:48 AM/DISC: 12/27/2022 09:49 AM